💻 AI Agents for IT Services

Automate Support. Save Time. Deliver Better IT Experiences. Let AI-powered chat and voice agents handle your tech support, employee queries, and routine IT tasks—so your team can focus on innovation.

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Why Use AI Agents for IT?

IT teams deal with a lot of repeat tasks—ticket creation, password resets, software help, and FAQs. Our AI agents handle them automatically, saving you time and boosting team productivity.

  • 📞 24/7 IT Helpdesk Bot
  • 🎫 Automate Ticket Creation & Routing
  • 📖 Software Troubleshooting Guides
  • ❓ Answer Tech & HR FAQs
  • 🔗 Integrate with Jira, Slack, Zoho, or Teams
  • 💬 Chat + Voice Support + WhatsApp

🛠 What Our AI Agents Can Do for IT Teams

  • 💬 AI Helpdesk Chatbot

    Answer employee or customer queries—like “How do I connect to VPN?” or “My email isn’t working.”

  • 🧾 Auto Ticket Generation

    Let users raise IT support tickets automatically via chat, WhatsApp, or voice.

  • 🔐 Password & Access Reset Bot

    AI can guide users through password reset, 2FA setup, or access requests securely.

  • 📦 Onboarding/Offboarding Automation

    Handle tool access, documentation, ID creation, and more—fully automated.

  • 🛜 Tech Support Voice Bot

    Use AI voice agents for your support phone line—answer, redirect, or create tickets.

🧑‍💻 Who Should Use This?

Our AI agents work for:

  • 💻 IT Companies & Tech Startups
  • 🛠 Managed IT Service Providers (MSPs)
  • ☁️ SaaS Companies
  • 👥 HR & IT Departments (Internal Automation)
  • 🌐 Cloud Hosting & Support Providers
  • 📡 Remote Teams and IT Support Desks

⚙️ How It Works

🔍

Understand Your IT Process

We map out your current ticketing, support flow, and common issues.

📚

Train the Bot with Your Data

Upload guides, FAQs, knowledge base, and software docs.

🤖

Develop & Customize

Build a chatbot and/or voice bot that talks like your brand.

🚀

Integrate & Launch

Use it on your website, app, Slack, Microsoft Teams, or WhatsApp.

📈

Monitor & Optimize

Get insights, see resolved queries, and improve over time.

🔌 Tools & Tech We Work With

🛠

ITSM & Support

Jira, Freshdesk, Zoho Desk, ServiceNow
💬

Chat Platforms

Slack, Teams, WhatsApp API, Web Widgets
📞

Voice

Vapi, Twilio, Whisper, Google TTS
🧠

NLP & AI

OpenAI, Dialogflow, Rasa, LangChain
☁️

Cloud

AWS, Firebase, Azure, GCP

🚀 Benefits for IT Teams

  • ✔ Reduce Repetitive Work
  • ✔ Respond Instantly, 24/7
  • ✔ Handle 60–70% of Queries Automatically
  • ✔ Free Up Human Agents for Complex Issues
  • ✔ Improve Employee or Client Satisfaction
  • ✔ Save Hours Per Week in Support Time

What Our Clients Say

"We automated 70% of our WhatsApp inquiries—now we close more orders even on weekends."

★★★★★

— Richa K.,

Founder, Herbs & Co.

"Our chatbot collects leads from Instagram ads and books sales calls automatically."

★★★★★

— Sameer D.,

Head of Growth, RealZoom Realty

"COD order confirmations through WhatsApp cut our RTO by 28%."

★★★★★

— Aman T.,

Logistics Head, QuickWear

Frequently Asked Questions

Yes. This is based on WhatsApp Business API, which allows automation, bulk messages, CRM integration, and official branding.

Yes, but only to opted-in users and with approved message templates as per Meta's policy.

If your brand is eligible and verified, we help apply for the verified badge.

Yes. Smart routing, human takeover, and multiple agent access is available.

Go live in 5–10 business days, including template approvals.